How It Works ✨

✨ Your custom portrait, delivered straight to your inbox ✨

From Your Photos to Your Screen 🌸

Here's exactly what happens after you place your order.

Step 1: Choose Your Portrait 💕

Browse the collection and choose the portrait that's right for you — a pet portrait (one to four pets) or a human and pet portrait (one person with up to four pets). Each is a made-to-order digital creation by Suzy, created especially from your photographs.

Step 2: Place Your Order 🛒

Complete your purchase securely. Make sure the email address you use is one you check regularly — that's where your finished portrait will arrive!

Step 3: Send Your Photos 📸

After ordering, send Suzy clear, well-lit reference photos of each pet (and person, if applicable) via the contact details in your order confirmation. The better the photo, the more detailed and lifelike your portrait will be!

Step 4: Suzy Gets to Work 🎨

Every portrait is personally created by Suzy from scratch. She'll craft your personalised digital artwork with care, making sure every detail is just right before sending.

Step 5: Your Portrait Arrives 📧

You'll receive your finished portrait by email as a high-resolution digital file — ready to print, frame, and display. No shipping, no waiting at the door. Just beautiful art, straight to your inbox.

✨ A Few Good Things to Know

  • 📧 Delivery is by email only — no physical items are shipped
  • 🌍 Worldwide delivery — digital delivery means no shipping costs, wherever you are
  • 🐾 Pets and people — one to four pets, or one person with up to four pets
  • 🔒 Files are for personal use only — please don't resell or redistribute
  • ❓ Questions? We're always happy to help — just reach out via the Contact page